Returns & Exchanges
At The Grounding Co, we want you to feel as good as you look in our curated fashion collections. If you are not completely satisfied with your purchase, we offer a 30-day return window for all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original garment bags and include all original tags to ensure a smooth inspection process.
Ship It Back
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team verifies the condition of your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing